You may also want to check to see that you have the essential background software installed: If you need further help, you may be best served by contacting RefWorks tech support at You could consider first checking for Word and operating system updates as these can be crucial to Write-n-Cite's function. However, in my experience, Word does go through a complete start-up, and Write-n-Cite will often load, after the computer has been restarted. Word doesn't always go through a complete start-up when it's just closed and reopened. If Write-n-Cite 4 is in Word's inactive add-ins list and you have updated java but the RefWorks ribbon is still not appearing I would suggest that you try restarting your computer.

It may take a moment or two, but the 'RefWorks' tab should now appear in your Word document. When the list of disabled items appears, select and 'enable' Write-n-Cite 4. Use this menu to select 'Disabled Items' and click the 'Go' button. Toward the bottom of the 'Add-ins' panel is a drop-down menu with the default option 'COM Add-ins'. Does Write-n-Cite 4 appear in the 'Disabled Application Add-ins' list? You may need to restart Word or even restart your computer to get Write-n-Cite to load.ī. In the pop-up box that appears, make sure the 'Write-n-Cite 4' is selected and then click the 'OK' button. Click the 'Go' button next to this drop-down. Does Write-n-Cite 4 appear in the 'inactive add-ins' list? Use Word's 'File' menu to select 'Options'įrom the navigation panel in the 'Options' box, choose 'Add-ins'Ī. If the above doesn't solve your problem or you don't want to install a new version of java, you may be able to get by with the following steps alone. The java website will check the version/s of java your are running on your computer and give you a chance to download and install a new version if necessary. You may want to start by going to and clicking the 'Download' button. Updating java will usually solve this problem (although it's not the only approach see option 2. Provided the installation went smoothly, the following may be helpful.

How do i download refworks to word